Frequently Asked Questions

Everything you need to know about NudgePay. Can't find what you're looking for? Reach out to our team.

Most Asked
Yes. NudgePay is built on the official WhatsApp Business API — all messages are policy-compliant, delivered through a verified business number, and use pre-approved templates. No risk of account bans from unofficial automation tools.
NudgePay currently integrates natively with Zoho Books (more being added). Enterprise customers can request custom ERP integrations via our API. Zapier and Make connections are also available for no-code workflows.
When a payment is received and marked paid — NudgePay notifies relevant stakeholders, and syncs the status back to your connected accounting software. No manual reconciliation required.
NudgePay uses bank-grade encryption (AES-256) for all data at rest and TLS 1.3 for data in transit. We do not store or process payment credentials — all payments are made directly by clients to service providers.
No long-term contracts on Starter or Growth plans. You can cancel or change your plan at any time — no questions asked. Enterprise plans involve a service agreement tailored to your requirements.
Getting Started
NudgePay is a smart invoicing and payment reminder platform designed specifically for Indian freelancers. It helps you create professional invoices, send them via WhatsApp, and automatically follow up with polite payment reminders until you get paid.
No, NudgePay is a paid platform. You can earn free usage months by referring other paid users — every referral adds bonus time to your account.
No. The platform is designed to be user-friendly for all skill levels. Creating invoices and managing payments is as simple as sending a WhatsApp message.
No. There are no setup fees, no transaction fees, and no hidden charges. The price you see is what you pay.
Features & Functionality
NudgePay integrates seamlessly with WhatsApp to send invoices and payment reminders directly to your clients. Your clients receive professional messages from NudgePay instead of you, making the process smooth and less awkward.
Yes. You can customize reminder messages to match your tone and brand voice. Choose from conversational, friendly, or professional tones, and set custom reminder schedules for each invoice.
Clients can pay you directly using the UPI link provided in the WhatsApp messages and emails.
Yes. When a client clicks the "Invoice Paid" button on WhatsApp, you are notified. You can mark invoices as paid, track client payment reliability, and optimize follow-ups.
Yes. NudgePay supports subscription billing with weekly, monthly, half-yearly, and annual retainers. Set it once and automation handles the rest.
NudgePay automatically sends polite, professional reminders based on your schedule. The tone can escalate gradually while maintaining professionalism.
No. NudgePay does not collect any payments. It helps you send invoices and reminders — clients pay you directly through their preferred payment methods.
Security & Support
Security is a priority. NudgePay uses bank-grade encryption, secure cloud storage, and strict data protection protocols. Your financial and client data remains safe.
Yes. Support is available via Email and WhatsApp, depending on your plan.
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