Back to Home

Refund Policy

We want you to be completely satisfied with NudgePay. Please review our refund policy carefully before making a purchase.

1. Refund Eligibility

Quarterly Plans — No Refunds

All quarterly subscription plans are non-refundable. This includes the Starter and Pro quarterly plans. Please ensure you're satisfied with the service before committing to a paid subscription.

Annual Plans — Limited Refunds

Refunds are available only on annual plans and must be requested within 30 days of payment. After 30 days, annual plans become non-refundable.

2. How to Request a Refund

To request a refund for an eligible annual plan:

• Contact us at connect@nudgepay.in
• Include your invoice ID or transaction reference
• Provide the reason for your refund request
• Ensure your request is made within 30 days of payment

3. Refund Processing

• All refund requests will be reviewed within 2–3 business days
• Approved refunds will be processed within 7 working days
• Refunds will be credited to the original payment method
• You will receive an email confirmation once the refund is processed

4. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Quarterly plan subscriptions (all quarterly plans are final)
• Annual plan requests made after 30 days of payment
• Accounts suspended for violation of terms of service
• Requests for partial refunds on used portions of annual plans
• Third-party service fees or charges

5. Account Cancellation

You can cancel your subscription at any time from your account settings. Cancellation will prevent future billing but does not entitle you to a refund for the current billing period.

6. Contact Information

For any questions about our refund policy or to request a refund, please contact us at:

← Back to Home